Smart ticketing and SLA management
Customer service and SLA
Smart ticketing and SLA management
Tracks the full lifecycle of tickets and service requests together with response and resolution commitments.
Recommended audience
Customer service, operations and internal support teams.
Key capabilities
Ticket state, priority, owner, deadline and SLA-oriented tracking.
A megoldás Dolibarr-hátteréhez kapcsolódó magyar tartalmak: Dolibarr.hu.